Privacy Policy

At ForzaVigor s.r.o., accessible from forzavigor.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ForzaVigor s.r.o. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identifiable Information (PII): This includes data that can be used to identify you directly or indirectly. When you interact with our website, make a purchase, or sign up for our newsletter, we may ask for your name, email address, mailing address, phone number, and payment information. This information is essential for processing your orders, providing customer support, and personalizing your experience.
• Non-Personal Identifiable Information: This refers to data that cannot be used to identify you. It includes demographic information, browser type, operating system, IP address, referring URLs, and website usage data. This information helps us understand how visitors use our site, which allows us to enhance functionality and user experience.
• Cookies and Usage Data: We utilize cookies and similar tracking technologies to monitor activity on our service and hold certain information. Cookies are small data files stored on your device that help us remember your preferences, track your navigation, and gather statistical data. This usage data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Use Information

The information we collect is used in various ways to ensure we provide you with the best possible service:

• To Provide and Maintain Our Service: This includes processing your transactions, managing your account, and delivering the products or services you have requested.
• To Improve and Personalize Your Experience: We use data to understand your preferences and tailor our website content, product recommendations, and promotional offers to your interests.
• For Communication: We may use your information to send you updates about your orders, respond to your inquiries, provide customer support, and send you marketing communications about new products, services, and promotions, provided you have opted in to receive them.
• For Analytics and Research: We analyze usage patterns to improve our website's functionality, design, and content, as well as to develop new products and services.
• For Security and Fraud Prevention: We use your information to detect and prevent fraudulent activities, unauthorized access, and other malicious acts, ensuring the security of our services and our users.

Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in specific circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes payment processors, shipping companies, marketing platforms, and IT support.
• Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt all sensitive information, such as payment details, during transmission.
• Access Controls: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
• Regular Audits: We regularly review our data collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
• Data Minimization: We only collect personal data that is strictly necessary for the purposes outlined in this policy.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookie Usage

As mentioned, our website uses cookies to enhance your browsing experience. For detailed information on how we use cookies, what types of cookies we use, and how you can manage your cookie preferences, please refer to our dedicated Cookie Policy. This policy provides comprehensive insights into our practices concerning these small data files.

Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Company Name: ForzaVigor s.r.o.
• Address: Štúrova 3, 949 01 Nitra, Slovakia
• Phone: +421 903 333 333
• Email: [email protected]